Assessment

Understand your current state and get a roadmap for operational excellence.

1-2 Weeks
  • Current state analysis
  • Observability gap assessment
  • Tool & cost audit
  • SLO recommendations
  • Prioritized roadmap
  • Executive summary report
Request Assessment

Retainer

Ongoing SRE expertise and operational support for your team.

Monthly
  • Dedicated hours per month
  • SLO reviews & reporting
  • Incident analysis (COE)
  • Continuous improvement
  • Architecture reviews
  • Priority response
  • Quarterly business reviews
Discuss Retainer

Specialized Engagements

Deep expertise for platform engineering, reliability testing, and embedded support.

Internal Developer Platform

We build and maintain the platform that lets your developers ship faster. Self-service infrastructure, golden paths, and guardrails—all on AWS.

  • Platform design and architecture
  • Self-service provisioning (Backstage, custom)
  • CI/CD pipeline templates
  • Ongoing maintenance and evolution
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Chaos Engineering Program

Discover weaknesses before your customers do. We embed with your team to design, run, and automate chaos experiments using AWS Fault Injection Simulator.

  • Game day facilitation
  • FIS experiment library
  • Automated chaos in CI/CD
  • Embedded engineer support
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Embedded SRE

A dedicated SRE joins your team to transform practices from the inside—building capability that lasts after they leave.

  • Learn systems & identify stress sources
  • Model healthy practices (postmortems, toil tracking)
  • Establish SLOs and error budgets
  • Build team capability for self-sufficiency
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What's Included

Every engagement follows our proven four-phase methodology.

Deliverable Assessment Implementation Retainer
Current State Analysis
Gap Analysis & Roadmap
SLI/SLO Definition Recommendations Full Implementation Ongoing Reviews
Infrastructure as Code Maintenance
Dashboard Deployment Updates
Team Training Ad-hoc
Incident Analysis (COE)
Continuous Improvement

Frequently Asked Questions

How is pricing determined?

Pricing is based on scope—number of services, complexity of your environment, and timeline. We provide a fixed quote after a discovery call so there are no surprises.

Can I start with Assessment and add Implementation later?

Absolutely. Many clients start with an Assessment to validate the approach before committing to full Implementation. Assessment fees are credited toward Implementation.

What does the Retainer include?

Retainers are customized to your needs—typically a set number of hours per month for SLO reviews, incident analysis, architecture guidance, and ad-hoc support.

Do you work with teams that already have observability?

Yes. We specialize in migrations from Datadog, New Relic, and Splunk to AWS-native tooling, as well as optimizing existing CloudWatch setups.

What AWS services do you work with?

CloudWatch, X-Ray, Amazon Managed Prometheus (AMP), Amazon Managed Grafana (AMG), OpenSearch, EventBridge, SNS, and more. All deployed via Terraform or CDK.

Do you offer workshops as standalone engagements?

Yes! See our Services page for workshop packages including SLO Foundations and Observability Bootcamp.

Migration ROI

Teams migrating from third-party observability tools typically see significant cost reductions while maintaining or improving capability.

Typical migration outcomes:

  • 50-85% reduction in observability costs
  • Zero downtime during migration
  • OpenTelemetry vendor-neutral instrumentation
  • Full ownership of your observability stack
Get Migration Assessment
You Own It
No vendor lock-in

Let's Talk

Every engagement starts with a free discovery call to understand your needs and determine fit.

Book Discovery Call